TELL US ONCE
Tell us once will notify:
HM Revenue and Customs (HMRC) - to deal with personal tax and to cancel benefits and credits, for example like Child benefit and Tax credits (you need to contact HMRC separately for business tax, like VAT)
Department For Work and Pensions (DWP) - To cancel benefits and entitlements, for example universal credit or State Pension
Passport Office - to cancel a British Passport
Driver and Vehicle Licence Agency (DVLA) - to cancel a licence, remove the person as the keeper of up to 5 Vehicles and end the vehicle tax (You must contact DVLA separately if you either sell the vehicle or keep it and tax it in your own name)
The local council - to cancel Housing benefit, Council tax Reduction (sometimes called council tax support), a Blue Badge, inform council housing services and remove the person from the electoral register.
Veterans UK - to cancel or update Armed Forces Compensation Scheme payments
HMRC and DWP will contact you about the tax, benefits and entitlements of the person who died.
Tell us once will also contact some public sector pension schemes so that they can cancel future pension payments, They'll notify:
My Civil Service Pension
NHS Pension for NHS Staff in England and Wales
Armed Forces Pension Scheme
Scottish Public Pension Agency Schemes for NHS Staff, Teachers, Police and Firefighters in Scotland
Local Government Pension Scheme (LGPS) that participate in Tell us Once
There is a different process to update property records if the person who died owns land or property.
What to do when someone dies
Follow this step-by-step guide for information on the Tell us Once Service and The general procedures following a death.
Register the death within 5 days
Check what to do if:
The death has been reported to a coroner
The death has happened outside the UK
You're registering a still birth
Someone is missing and you think they're dead
To stop or change benefit payments you can tell the Department for Work and Pensions (DWP)
about the death straight away
Tell Government about the death; The Tell us Once service allows you to inform all the relevant government departments when someone dies
Use the tell us once service to tell government
If you cannot use the Tell us Once service, tell government yourself
You'll also need to tell banks, utility companies, and landlords or housing associations yourself.
Check if you can get bereavement benefits
You'll be eligible for financial help:
Bereavement support payment if your partner or spouse has died
Guardian's Allowance if your bringing up a child who's parents have died and
Deal with your own Benefits, Pension or Taxes
Your Tax, Benefits claim or Pension might change depending on your relationship with the person who died.
Manage your Tax, Pensions and Benefits if your spouse has died
Check how benefits are affected if a child dies and
Check if you need to apply to stay in the UK
Check the rules if:
You're in the UK as the partner of a British Citizen or Someone with indefinite leave to remain
Your partner who died served as a member of HM Forces
Contact UKVI to check the rules for other visas
UK Visas and Immigration
+44 1243 213 322 (UK)
Local opening times: 10:00am - 6:00pm
Deal with their estate
You might have to deal with the will, money and property of the person who's died if you're a close friend or relative or the executor of the will.