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funeral home dereham
Testimonies and Feedback
dereham funeral directors

We are proud to have made a comforting impact on the community, serving bereaved families during such difficult circumstances. Our primary ambition is to ensure those who require our services are treated with the highest level of respect, professionalism and dignity, whether that be the bereaved or a deceased.

On this page, we have shared the feedback we have received from those we have been honoured to help and support during the most difficult of times, through funerals we have conducted, families we have supported and charities we have assisted through our community schemes.

Funeral Services


"We would have given six stars if we could.
We received an amazing, attentive 24-hour service
from Jordan Young Independent Funeral Home.
Jordan and Angela showed both knowledge and sensitivity
as they guided us through this immensely difficult time.
Whether on the phone or in person, they showed a
genuine interest and care.
It was as if we were part of their family."

Claire, March 2021 

5 star rated

"You made a very difficult and hard experience so
much easier to bare. Thank you so much for your
help and support and understanding,
you went above and beyond.

Cannot recommend you enough"

Denise, April 2021


"Jordan, Angela and the team thank you so much. You were all the first class team, very kind and considerate in our time of need.
First class send off for our loved one.
Arrangements perfect and you all
went above and beyond.

Thank you for everything"

Julie, June 2021


"Jordan, Angela and team have been so welcoming, compassionate, caring and accommodating with all
our plans for my fathers funeral. They have been so helpful and have made us all feel at ease that my fathers wishes would be made perfectly. Highly recommended them on their friendly, professional service and competitive price.
Thank you all so much for making an emotional but important day to us so special. The little touches of sunflowers in church etc and empathy you showed throughout really was appreciated."

- Mandie, September 2021

norfolk funeral directors

"Jordan Young Funeral Services recently handled the funeral of my 30 year old Daughter. Her Two daughters
aged 11 and 13 years wanted to plan and arrange the funeral for their mother and celebrate her life
rather than have a traditional funeral. From the very first call to them Jordan and Angela were absolutely fabulous and couldn’t do enough for us. They came to speak to the girls to get their ideas and give them guidance but fully
embraced what they wanted to do to make their wishes for their mum's funeral come true. They joined in with the
girls chosen pink theme and have been in communication with us at every stage leading up to the funeral and since.

We could not have wished for any better help and care to make what the girls wanted come true.
The funeral ran so smoothly and everything we wanted to be done to make it so special happened.

I cannot recommend this funeral directors enough. Totally a 10 star service"

Jo, November 2021


"Jordan and Angie, I just wanted to say how grateful we are for the way you looked after us and everything you did for the funeral. You were so patient and supportive in our wishes to do things our way. We have taken great comfort in feeling we have done everything as such. You managed to combine professionalism with a real personal touch. With many thanks."

Helen, March 2022

funeral directors norfolk

"We enquired about a funeral for my
wife, Jackie, and straight away me and the
girls we were treated with true kindness.

Throughout the process they showed us
real dignity and understanding.
Jackie looked asleep very peacefully,
it was lovely"

Kenneth, April 2022

"Jordan Young Independent Funeral Home has provided exceptional services and support. Unfortunately we lost our dearest great grandmother during the global pandemic which made it very difficult to organise a funeral. However Jordan and Angela were able to fulfil all expectation during a very difficult time. Our family would like to thank-you for an outstanding service. I would highly recommend Jordan Young Independent Funeral Home to anyone who has lost a loved one."

Natasha, May 2022

funeral directors norfolk

"Jordan and Angela provided us with a very caring and supportive service throughout the whole Funeral process of our very close friend who we lost in February this year aged 100!

A highly professional but personal approach way above our expectations"

Mr and Mrs Norden,
May 2022

norfolk funeral home

"Thank you Jordan and Angie for such kind and professional support. I cannot highly recommend you enough - you were so sensitive and flexible to our very personal requirements and made us feel that nothing was too much trouble. You really helped steer us through difficult times - many thanks and very best wishes to you"

Helen, September 2022

dereham undertakers

"We had an emotional but warming meeting with the funeral directors at Jordan Young funeral home. I can safely say we were in the best hands. A very young achiever runs the company with family support. His mother, Angela, comes from a nursing background and is one of the warmest people I have ever met. She took us through the business side with great compassion and care, and a good dose of humour where appropriate."

Debbie, October 2022

undertakers dereham
5 star rated

"Superb service from Jordan Young in Dereham. Both Jordan's and Angela's approach made a difficult time so much easier. Definitely recommend."

Matthew, January 2023

"Angela arranged our mother's funeral with precise detail which made the funeral so personal to our family, incorporating all of her wishes. Jordan directed the service very professionally. Wouldn't use anyone else"

Sonya, February 2023


"Both Jordan and Angela have assisted us with the biggest amount of respect I have experienced from start to finish in the daunting time of losing our loved one. Nothing but love and thorough care throughout the whole process. Down to every last detail the professionalism has been outstanding. Knowing even after the service had taken place we are still able to contact them day or night with any concerns or worries we may face through our grief process. I can’t thank you both enough and from the bottom of my heart you both have helped so much more than just a service. I feel so thankful and also so relieved. After speaking with funeral directors in and around the area , you guys were most definitely the ones with the most love and the biggest heart. I hope the love and compassion you both carry continues throughout the rest of your long career. Again, from my heart to my soul I thank you and wish you all the best of luck for the future ahead of you, may it be long, prosperous and full of all the love I have experienced from you both"

May, 2023


Community Schemes

"We are so grateful for the amazing team at Jordan Young Independent Funeral Home who raised a fantastic £59.90 on their first coffee morning!
In the circumstances amid COVID and having to offer this on a takeaway basis, it's a fantastic result.
Jordan and his team are offering vital services in the
current climate and we are so pleased they have chosen to support Jesse's Anchor along the way."

Jesse's Anchor Children's Cancer Support Charity

Monthly Charity Coffee Mornings

"Jordan and his team have helped us no end
during the pandemic; my husband is considered
vulnerable and we have both been shielding,
so without Jordan doing our shopping every week
to get our items, we would have been in a big muddle.
Such a kind family with a real personal touch.
So very thankful"

Joan, June 2021
Collect and Drop Scheme for the Vulnerable

"Thank you very much for helping with our Appeal.
A total of £104.15 was collected from your fundraising this year, thank you.

Without your help, we would be unable to continue our vital welfare and benevolent work."

Local Honorary Organiser, Royal British Legion
Fundraiser Raffle, Remembrance Day 2021

funeral directors dereham

Time for a Cuppa 2020, 2021 & 2022
Fundraiser for Dementia UK

Memorial Bench for Emma Constable 
Raising £120 for Emma's memorial bench in Dereham

Diabetes UK Awareness
Information giving and signposting, including visits from the Diabetes Patient Supporters and free dietary booklets

Local Causes and Orgainsations
Fundraising for local needs and causes important to local parishes and groups, giving back to the community

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